Privacy Policy

Premier Healthcare Travel Companion Services (PHTCS)
Effective Date: January 30, 2025
Last Updated: January 30, 2025

1. Introduction

Welcome to Premier Healthcare Travel Companion Services (PHTCS). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and interact with us. By accessing or using our services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We collect various types of personal and non-personal information, including but not limited to:

a. Personal Information (provided by you)

• Name, address, phone number, and email
• Date of birth and emergency contact details
• Medical history, conditions, and medication information (only as necessary for travel assistance)
• Travel details, including flight and accommodation information
• Payment and billing details

b. Automatically Collected Information

• IP address and browser type
• Website usage data (via cookies and tracking technologies)
• Device information

3. How We Use Your Information

We use your information to:

• Provide and manage our medical travel companion services
• Coordinate travel logistics, including flights, transportation, and accommodations
• Communicate with you and respond to inquiries
• Ensure client safety and comply with health regulations
• Improve our services and website functionality
• Process payments and manage financial transactions
• Comply with legal obligations

4. Sharing and Disclosure of Information

We do not sell or rent personal information. We may share your information with:

• Service providers and third parties (e.g., airlines, transportation providers, and healthcare professionals) to fulfill travel and medical assistance services.
• Legal authorities when required by law or in response to legal proceedings.
• Business partners when necessary for service enhancements or operational needs (only with client consent).

We require third parties to protect your data and use it only for the intended purposes.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage is completely secure. You acknowledge and accept these risks when using our services.

6. Retention of Information

We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Medical and travel records will be stored securely and deleted when no longer required.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your information and request copies of your data.
• Correct inaccurate information stored about you.
• Request deletion of your data, subject to legal and operational requirements.
• Withdraw consent for data processing in certain circumstances.

To exercise these rights, please contact us at info@premierhealthtravelcompanion.com.

8. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze site traffic. By using our website, you consent to the use of cookies. You may adjust your browser settings to manage cookie preferences.

9. Third-Party Links

Our website may contain links to third-party websites. PHTCS is not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of any modifications.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Premier Healthcare Travel Companion Services (PHTCS)
info@premierhealthtravelcompanion.com
754-666-2805